Company Information

This Privacy Policy sets out how Northern Web Lab Limited uses and protects any information that you give when you use wemanageweb.co.uk, referred to as ‘this website’ or ‘the website’ throughout this document.

The term ‘Northern Web Lab Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 24 Pemberton Street, Old Trafford, Manchester M16 9JZ. Our company registration number is 10517889. The term ‘you’ refers to the user or viewer of our website.


Data Controllers

Northern Web Lab Limited are the sole Data Controllers of this website.


Website Hosting and Data Location

This website hosting is provided by Flywheel, on servers located in London, United Kingdom, where the website data is held.

Email Marketing data is held by Campaign Monitor, on servers located in the United States of America. In addition, they use multiple data processing locations including the USA, Australia and Germany.

Website Analytics data is held by Google, on servers located in both the EEA and in The United States of America.

Website Analytics data is held by Jetpack, on servers located in both the EEA and in The United States of America.


Intended Website Users

This website is directed at businesses, to inform them about our services.  The site and its content are directed at adults over the age of 16. While those under 16 can view the site and its content, users of our services are business owners and above this age.


Collected Information

This website does not require a user account to be used, so does not collect profile information or registration information.

CONTACT FORMS

Any information submitted through our contact form will be held securely on our servers.  Clear consent must be given to this when submitting a message through our contact form.

SITE BACKUPS

This contact form information may also be held in a backup of the website.  Backups are stored for 30 days, after which they are deleted permanently.

COOKIES

This website uses Cookies via Google Analytics to track user behaviour on the website.  This is with the aim of monitoring the website’s performance so that user experience can be improved in the future.

GOOGLE ANALYTICS

This website uses Google Analytics to automatically collect:

  • Device information
  • Log information (including IP address)
  • Location information
  • Unique application numbers (such as the operating system type and application version number)
  • Local storage (such as browser web storage and data caches)
  • Cookies

JETPACK

The Jetpack plugin is used on the site to help track the site’s use and performance.  Data is automatically collected in a similar way to Google Analytics. The ‘Publicize’ feature also helps to automatically share published Blog posts by linking to our Social Media profiles, so will have access to our Friends list on these channels.

EMAIL MARKETING

This website gives users the opportunity to join our Email Subscriber list.  Upon subscribing to this list, your name and email address will be collected and stored in the Email Marketing software, Campaign Monitor.  We use this data to periodically send out newsletters to subscribers, to inform them of our latest news and promotions.

Upon subscribing, users will receive a confirmation email, asking them to click a link to confirm their subscription. They will also be given the option to Unsubscribe at this point.  All future emails received by subscribers will have the option to unsubscribe and delete their details from our Email Subscriber list. Users can also unsubscribe here.


Site Security

This website hosting is provided by Flywheel, who specialise in WordPress security.

  • Sites are scanned daily for Malware, which is removed immediately if found
  • All security is handled at server level, rather than relying on third-party security plugins
  • Secure password best practices are enforced on the site
  • Login attempts are limited at both site and server level, to protect against brute-force attacks
  • Intelligent IP blocking on Flywheel’s security systems detects intruders and blocks them across all sites on Flywheel within seconds.
  • All core WordPress updates are handled by Flywheel to ensure the site is running the most up-to-date and secure version

How Collected Information is Shared

The information on this website is shared with Northern Web Lab Limited.  It is also shared with Google Analytics, Jetpack and Flywheel. Information given by our Email Subscribers is shared with Campaign Monitor.

The information on this website is not accessible by other website users.


User Rights and Choices

If you wish to access, transfer or delete your data held on this website, please contact us.

Your data can be removed from our Email Marketing system by unsubscribing here.

Your data may also be held within a site backup.  Backups are stored for 30 days, after which they are deleted permanently.  If you wish for your details to be deleted from a site backup, there may be a cost involved due to the time required to process this request.


Changes to this Policy

If there are any changes made to this Privacy Policy, we will communicate this via our Email Subscriber list.

If you are not subscribed to our Email Subscriber list but wish to be notified of these changes, you can subscribe here.


Data Transfers Outside the EEA

Information given via our Contact Form is held in securely on our servers.  While these are located in London, United Kingdom, they are owned by Flywheel, an American company.

Information given by our Email Subscribers is held by Campaign Monitor.  They have locations in the United States of America, London and Australia.

Information is also shared with Google, who have servers in both the EEA and the United States of America.

Given the locations of the companies mentioned above, there is likely to be some data transfer outside the EEA.  Currently, Google is protected by the EU-US Privacy Shield. We regularly will check that the aforementioned companies are all GDPR compliant for data transfer outside the EEA.


Contact Details

If you have any questions about this policy, your data, how it is used and protected or deletion of this data, please contact us using the following details:

  • Northern Web Lab Limited
  • Email: [email protected]
  • Tel: 07837 911987
  • Address: 24 Pemberton Street, Old Trafford, Manchester M16 9JZ

If you feel necessary, you can report a concern to the Information Commissioner’s Office using the details here.